I got my first EZ Living laundry pulley system many years ago. Product is definitely helpful at home because my mum no longer needs to fight against gravity to get the poles up to the drying rack anymore. The item is very durable and I've had no issues using it. Last year, I decided to get another similar set to increase the volume of items that i could hang - the crew came and based on their assessment, took the trouble to shift the existing pulley system so that the two systems could be placed side by side nicely within the confines of the service balcony ceiling space.
Above anything else, the customer service is top notch I must say. They are able to advise you based on your needs and what they offer in order to get you the best experience. Post-sales service is good too; whenever i have questions, they are always a whatsapp away.
To sum it up: excellent product quality and good sales service - during and post. I'm thankful I got to know about EZ Living Pte. Ltd.
Great post-sales service by Bernard despite the circuit breaker period and the fact that my unit was bought some years prior. I was especially impressed by the follow-up and swift arrangements for repair. EZ Living truly cares for its customers.
Very good quality product and supported well by staff named Bernard. My laundry system is still going strong after 4 years! I highly recommend their products and services!
I have been using Ez Hi-Dry for the past 12 years and are very happy with it and would like to refresh you with some old memories.
I first contacted you way back in 1998 or 1999 when I was staying in Woodgroove Condominium in Woodland. I was the first to installed your laundry system and subsequence a few others unit installed it upon seeing the flexibility of it.
Next I moved to Sunshine in Serangoon. Again I was the first to installed your system and followed by our neighbours. All are happy using it.
I purchased a unit in Le Crescendo in 2008 for investment and was so happy to see it came with your system as a standard fitting. Very surprising that my tenant after using your system for 3 years and when they buy a condominium for themselves, they ask me for your contact and insist of using the same system.
Now with my latest unit in Botanique Residence, I am happy to be able to have your system in my home again. It is very kind of you to do the extra work of cutting up my ceiling board, fix the bracket and cover it up again. I appreciated it very much for the extra work at no cost. I will recommend my neighbours to install your system when I move it and in the meantime, my house is free for you to use as a show room if needed.
All this years of using your system, I did not encounter any technical problem. Found it a very safe system especially hanging laundry in a high rise building. Lastly your price is very reasonable considering it came from Australia and your service.
A very satisfied and happy user.
I'd come across their website and FB while searching for a hanger system and decided to give them a call. After a detailed explanation of their systems, some photos and drawings were given by Angeline over the phone, I'd decided to go for the EZ Lift 5SS which Angeline and I believed is more suitable to my needs.
An installation slot had been quickly scheduled and two of her team members were sent over to install the system a couple of days later. The job was done real quick and they kept the area neat. They are really professional and patient to address all my concerns.
Thanks for the professional and friendly service from the entire team of EZ Living and giving me a wonderful experience with them.
I would definitely recommend EZ Living to others who are searching for a hanger system.
Have been using for 20 yrs, system is strong and durable.
I have been very happy with the super responsive, efficient, warm and friendly customer service provided by Bernard all these years. The two guys whom he sent to install the new EZ lift at my flat today were efficient too, checking and testing to make sure the EZ lift would work well after installation. They turned up at my door-step wearing N95 (!) masks, responding to my earlier request that surgical masks be worn at a time of DORSCON Orange alert. The N95 surely assured me! EZ living has always tried to oblige customer as much as it could, and even go beyond at times, and that's why I never hesitate to go back to EZ Living anytime I need its product and service!
We have been using EZ Hi Dry for over a decade. The system is reliable and durable and it has served us well all these years, surviving the many change of hands with domestic helpers over the past decade. Due to wear and tear, Angeline was very helpful in recommending me to change the spring but I decided to change the whole system instead. The service provided by Angeline has been excellent all these years. She never fails to respond to my queries. Thank you Angeline and EZ living. Looking forward to another decade of using the system.